Return & Exchange Policy

Return & Exchange Policy

We aim to deliver the highest quality jewelry. If you are not satisfied with your purchase, we accept returns and exchanges under the following valid reasons only:

Valid Reasons for Return/Exchange

  • Damaged product received
  • Wrong design sent
  • Incorrect size

Important Conditions

  • Returns or exchanges must be requested within 7 days of receiving your parcel.
  • Product must be in original condition unworn and unused.
  • Return shipping cost will be the customer’s responsibility unless the error was on our side.
* Products without a valid reason will not be accepted for return or exchange.

Contact Us

📧 Email: Contact@sintrajewelry.com
📱 WhatsApp: +92 314 8847670