FAQ

Frequently Asked Questions (FAQ)

1. How long will it take to receive my order?

Orders are processed within 1-2 business days, and delivery usually takes 3-7 business days depending on your location.

2. Can I track my order?

Yes! After your order is shipped, you will receive a tracking number via email to track your shipment.

3. What payment methods do you accept?

We accept the following payment methods only:

  • Cash on Delivery (COD)
  • Bank Transfer
  • Credit/Debit Card

4. What is your return and refund policy?

Unused items can be returned within 14 days of delivery for a full refund. Please check our Return Policy for detailed instructions.

5. How do I cancel or change my order?

Please contact us as soon as possible if you want to cancel or change your order. Once shipped, changes or cancellations may not be possible.

6. What should I do if I receive a damaged or incorrect item?

If your order arrives damaged or incorrect, contact our customer support within 48 hours with your order number and photos.